In
my normal life, I’m a pretty upbeat fellow. I work hard for my clients, try to
do the right thing, and love to keep people informed about the most recent
activities out there in real estate. But I just can’t seem to get past the
complete stupidity, or cunning and Machiavellian actions of various lenders. So…move
over in the bad-boy corner, Wells…make room for NationStar.
In
this story, our borrower/short seller had lost her job two years ago, which
eventually led to her inability to make payments on her condo. After three
attempts to modify the loan with Aurora (Shouldn’t they also be wearing their
own dunce cap?), she finally decided to short sale the property. A buyer
presents and offer back in April and the seller accepts it. We submit the
seller/borrower’s complete short sale…twice…to Aurora. The Bank does its BPO. They
tell us that the package is complete and that it is simply at the negotiator’s
desk for final approval….That was the first week of June….Two weeks later, they
advise me that they are still awaiting approval….BUT…wait for it…..
The
truth is that they have sold this loan to NationStar and they have frozen the
short sale process because the loan will be transferred to NationStar on July
1. WHAT?? So….NationStar interfered with the borrower’s business transaction
that was already in place that should have been done by the end of June?? I’m just
sayin….
ENTER
NationStar. They have acquired so many loans on July 1, that they post an announcement
on their website that they won’t be returning calls, or talking to anyone
regarding a loan until after the 7th of July. Ok…I can understand
that your greedy purchase now results in thousands of people being put off,
postponed and losing money…but I digress…. Once contact is finally achieved,
NationStar takes four weeks to finally re-engage in the short sales process. They
start by requiring the borrower to submit a new package. What??? So…you’re not
making us start over….but you are. Four weeks after that, the BPO is ordered
and now in mid-September, some 6 months later, we are back at the same place we
were in the middle of June, that of having the lender (now Nationstar)
acknowledge that the entire package is in, two BPO’s have been completed and we
are in final underwriting approval stage…but….wait for it…
The
short sale is unilaterally cancelled by Nationstar in the online Equator
system. Cancelled. No more. Gone. I reach out to the negotiator, who advises me
in an email that the short sale was cancelled because the borrower/seller has
applied for a loan modification. WHAT? WHO DID WHAT? WHEN? And so, I reach out to the borrower/seller
and…imagine this…she never requested anything from NationStar! They had
fraudulently claimed a loan mod application..when there was none. So what happened?...read on..
I
come to find out that, in the course of the short sale approval, NationStar
calls the borrower and offers that she could qualify for a HAFA short sale,
which could get her some funds at closing, but she would first have to go
through and be declined on a loan mod. BUT…the first lender turned her down for
a loan mod multiple times. Why would they put this borrower in further
financial peril with her HOA, further damage her credit report? Endanger a
business transaction? Could it be that they are looking for federal funds for
taking the HAFA loan mod app?? Hmm..I wonder.
But
the most ironic part of all of this…is that the initial lender, Aurora loan,
tried to pull the EXACT same scam when we first applied for the initial short
sale months ago, after turning the borrower down on multiple loan modification attempts. Wow.